Aromatique orders are processed & shipped between 1-3 days on average. Shipping times may be delayed in the summer due to extreme heat (we want to prevent wax melting). Orders are shipped through UPS. You will receive an email once your label has been created with a link to track your package.
+ Shipping Rates
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Shipping to Canada is $40 flat rate. We are not responsible for any international duties you may incur when receiving an international parcel.
+ Refunds / Credits
We will refund or credit the purchase price and any taxes you paid. Shipping charges are nonrefundable. Items should be returned within 30 days and received back in original condition for a full refund. To receive a refund, the original invoice should accompany your return.
If your order is incorrect please call customer service at 800-875-3111. We will be glad to help you with the return or exchange. For orders that are incomplete or damaged, we will replace the item with no additional shipping charges.