Shipping Rates

Orders are shipped from Heber Springs, AR.

Our shipping and handling charges are based on the dollar amount of your order. Please use the table below as a quick reference for calculating your shipping and handling charges.

Order Total FedEx® Standard
1-8 Business Days
$0 - $24.99 $8.00
$25.00 - $49.99 $10.00
$50.00 - $74.99 $12.00
$75 & Up Free Shipping!
These prices are valid with shipments in the contiguous USA. $50.00 for Alaska, Hawaii, and the U.S. territories.
No C.O.D. Orders

Our goal is to process all orders as quickly as possible. If an issue arises with your order you will be contacted by phone or email. For Overnight, 2 day and 3 day express shipping, please call a Panache customer service representative at:

Aerosol sprays are not available for express shipping.

FedEx Shipping

FedEx Logo

Click the FedEx® logo above to track a FedEx® or FedEx smartpost® shipment. The map below shows the approximate transit time for shipment of your order from Heber Springs, AR to your destination.

Origin: 72543

FedEx Shipping Map

UPS Shipping

The majority of packages are shipped via FedEx®. Some packages may be shipped via UPS.

You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped by UPS. This tracking number can be used to check the status of your package by using the following methods:

  • Click on the UPS shield to track a package via the UPS website
  • By Phone - UPS Customer Service: 800-742-5877
  • By Email - customer.service@ups.com
UPS Logo

Military APO/FPO/DPO Mail

In contrast to Domestic Mail, Military APO/FPO/DPO Mail (mail going to or coming from a Military Post Office (APO / FPO) or Diplomatic Post Office (DPO)) has unique transportation and handling requirements which result in extending the standard delivery time for each class of mail. Because APO/FPO/DPO mail is transported outside of the United States to and from overseas locations (including remote and war-zone locations), customers should be advised of these transit times.

  • Typically letters are delivered between seven and 10 business days depending on country of destination.
  • Standard Post about 24 business days according to MPSA (Military Postal Service Agency) officials.
  • Transit times vary depending on operational conditions and the unit of the addressee. Those in established bases should continue to receive regular service while those in forward areas or engaged in operations may experience longer arrival times due to logistical constraints.
  • Scheduled delivery times are the same for mailing delivery to and from an APO/FPO/DPO.

Shipping to Canada: 7 - 10 business days.

A delivery phone number is required. On order totals up to $100.00 shipping charges are a flat fee of $40.00. Order totals over $100.00 shipping charges will be 30% of the order total. Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importers's behalf. Your order will be shipped under UPS's e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada for non-commercial purposes and valued under CAD$200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD$10 plus any applicable duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees. Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery. Panache will determine the most efficient shipping carrier for your order. The carriers that may be used are: UPS, UPS SurePost, and Postal Service (USPS).

Order Cancellation

You may cancel an order at any time prior to processing at our center by calling 800-875-3111. Unfortunately, we are not able to cancel orders once they have been shipped. Please refer to our returns policy for easy returns.